FAQs

Can I pay by credit card?

Yes, we accept MasterCard, Visa, Discover and American Express. Please let your reservationist know you will be using a credit card and you MUST have the SAME credit card with you during the ride.

How far in advance can I make a reservation?

Whether you need transportation in an hour, a day or two weeks from now, feel free to call us and give us the details.

Please Note: Online Reservations MUST be made at least 72 hours in advance and will NOT be accepted for rides taking place MORE than 2 weeks from the time reservation is made!

Am I guaranteed a private car?

While we do everything possible to avoid “doubling up” passengers with other parties, sometimes situations arise where we have no choice. A private car can be guaranteed for an additional $20.00.

Can I request a certain driver?

Yes, if there is a driver in particular whom you would prefer to be your driver, just ask! We will make every effort to get that driver to you.

Can I prepay for my ride?

Yes, rides may be prepaid by visiting our corporate office in Franklin Square or by sending a check. If you opt to send a check please send it with enough time for the check to clear.

Have more questions?

Our customer service reps are available 24/7 to answer your questions. Call your nearest satellite office.

Bellmore: 516-785-0412
Bethpage: 516-931-2900
East Rockaway: 516-596-6767
East Meadow:   516-731-1111
Levittown: 516-735-1111
Seaford: 516-221-1111
Valley Stream: 516-825-6900
Wantagh: 516-221-1111